We value all the feedback and enquiries that are submitted to us. Should any
questions arise about our web site, the shop, service or anything, we are happy to
provide you answers. In our mini-f.a.q you are answered to the most commonly
asked questions. If your problem isn't solved here, please feel free to send us email by following "Contact Us" link at the bottom left of the page.
Is it safe to give out my personal information here?
Yes, it is. We use the information we collect on the site to make shopping at StreetBeat
For more details, please see our Privacy
Can I buy tax free?
If you are ordering outside the European Union the Finnish sales tax (22%) is discounted
from the cost of items purchased. Read more from the Shipping section.
How can I listen to the soundclips at your web site?
The soundclips at StreetBeat online are presented in Real Audio format. In order to listen
to the clips you have to have a browser plugin such as the RealPlayer. You can download it
free from here.
Why are the sound clips only 30 seconds long?
We are sorry about this. There is a law in Finland prohibiting the use of longer sound
Are all the records you list at your web site in stock?
What you see is what you get. Yes, all the records are available for immediate dispatch
with the exception of titles listed in the "Due Soon" section.
I can't find the record I'm looking for. Is your whole stock listed at your web site?
If you can't find what you're looking
for, please send us email by following "Contact Us" link at the bottom left of
the page. We are glad to help you finding the record you are looking for.
I'd like to be informed about new releases. Do you have a newsletter I can subscribe
Certainly. You can subscribe to our newsletter by creating an account with us. Even if you
create an account, you don't have to order anything.
I've noticed that the release dates have changed in the "Due Soon" section.
Why is that so?
It's more a rule than an exception that the record companies tend to re-schedule the
release dates for various reasons. We list the dates to best of our knowledge and if a
release is postponed, we alter the date accordingly. Also bear in mind that some titles
are not available in all territories on a same date.
Can I purchase advance tickets online?
Sorry, for the time being advance tickets are available from our shop only.
I'm here just for the freshest new releases. How can I access those quickly?
Find "Just Added" box on the left of the page and click the eye symbol for the
I'm thinking about placing an order. How do I proceed?